Publications

Door-to-door sales of energy related products and services

Description

In response to scams in which individuals have approached homeowners misrepresenting themselves as Government of Alberta inspectors, the Government of Alberta has banned direct sales (door-to-door) of furnaces and related products and services (including water heaters, air conditioners, windows, energy contracts and energy audits), effective January 1, 2017. This tip sheet provides information for consumers to help protect themselves from these scams, and explains how to file a consumer complaint.

Updated

October 1, 2022

Tags
HVAC systems carbon levy consumer protection door-to-door sales homeowners

Title and publication information

Type
Fact Sheet
Series Title

Consumer infosheet

Frequency

Irregular

Publisher / Creator Information

Creator
Service Alberta
Publisher

Service Alberta

Place of Publication

Edmonton

Subject Information

Resource Dates

Date Created

2016-11-01

Date Added

2016-11-30T18:57:58.169040

Date Modified

2022-10-01

Date Issued

2016-11-01

Audience information

Identifiers

Usage / Licence

Contact

Contact Name

Service Alberta Communications

Contact Other

CONSUMER CONTACT CENTRE In Edmonton: 780-427-4088 Toll-free in Alberta: 1-877-427-4088 www.servicealberta.ca