ID Requirements

Acceptable ID

Your ID must meet several criteria to be acceptable.

The ID you provide:

  • must be the original document
  • can’t be expired
    • if it doesn’t have an expiration date, it must have been issued within the last 5 years
  • must have been issued by one of the following:
    • a provincial or territorial government of Canada
    • the Government of Canada
    • another state or federal government (e.g., Government of California, Government of Australia)
  • must contain all the following:
    • your photo
    • your first and last name
    • a distinct identification number

Contact this service

780-427-7013 (Edmonton)

310-0000, then
780-427-7013 (toll-free)

8:15 am - 4:30 pm (Monday to Friday, closed statutory holidays)