Service Alberta has the following responsibilities:
- Provides licensing and registry services for consumer, business, and property transactions
- Delivers shared services to ministries such as mail delivery, printing and copying documents, technical support for computers, telephones and faxes
- Supports, regulates, and enforces high standards of consumer protection and business practices in the Alberta marketplace
- Works with ministries to achieve cost savings in information technology and business processes, and reduced duplication of services across ministries
- Provides information management and privacy support to public bodies in administering Freedom of Information and Protection of Privacy (FOIP) legislation
- Streamlines processes and promotes innovation in providing seamless, secure, and accessible services to Albertans
- Ensures computers systems across government operate in the same way, protecting Albertan’s personal information, providing online security and saving money through efficient procurement practices
- Manages the government's vehicle fleet in a safe, reliable and cost-effective manner
- Leverages Alberta SuperNet, a province-wide, high-speed network to connect Albertans with government, learning and health services, enable rural development across Alberta
- Administers shared services to government in accounts payable and receivable, revenue and capital asset management, collections, payroll, employee benefits and reporting, electronic payment systems and business re-engineering and innovation